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Keywords: Partnership
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Journal Articles
Journal Articles
Business Process Management Journal (2009) 15 (5): 687–715.
Published: 11 September 2009
... services from both the client and the service provider perspective simultaneously for understanding the dynamics of this emerging service sector. © Emerald Group Publishing Limited 2009 Process management Outsourcing Strategic alignment Partnership The capabilities sourcing approach...
Journal Articles
Business Process Management Journal (2008) 14 (5): 654–674.
Published: 12 September 2008
... scale is also applied to measure the health of the relationships based on key performance indicators of relationship attributes. Analytical with mathematical approach is employed to measure the partners' outcome of the collaborative network Partnership Corporate strategy Co...
Journal Articles
Business Process Management Journal (2006) 12 (3): 265–280.
Published: 01 May 2006
... to examine the affect of relationship conflict and cooperation on a partnership's business processes. The model is used to examine how Japan's NTT DoCoMo successfully managed its global network of partnerships. Findings Provides initial support for conceptual linkages between interaction and partner...

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