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Keywords: Perceived usefulness
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal 1–32.
Published: 03 December 2025
...Alicia Martín-Navarro; María Paula Lechuga Sancho; Marek Szelągowski; Jose Aurelio Medina-Garrido Purpose This research aims to evaluate the success of using business process management system (BPMS) as knowledge management system (KMS) by assessing user satisfaction and perceived usefulness...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2015) 21 (6): 1319–1336.
Published: 02 November 2015
... theory, to address the performance aspect, hitherto neglected in previous studies. Using the new model, 114 businesses were surveyed, measuring relationships between perceived usefulness, perceived ease of use, e-system usage, and business performance. Latent mean analysis was performed to examine...
