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Keywords: Performance levels
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2004) 10 (4): 387–399.
Published: 01 August 2004
... here” (or not for that matter). © Emerald Group Publishing Limited 2004 Process management Performance levels Housing Customer satisfaction, quality issues and managing change are crucial factors in the current ever‐expanding competitive business environment. More companies...
