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Keywords: Performance management frameworks
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Journal Articles
Business Process Management Journal (2013) 19 (6): 947–971.
Published: 04 November 2013
... to performance management frameworks. The methodology for literature review is chronological review where it is divided into two periods – 1991-2000 and 2001-2011. Findings – This paper portrays the developments that happened in performance measurement and management via looking at performance management...

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