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Keywords: Performance mining
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2024) 30 (5): 1435–1445.
Published: 29 May 2024
... 2024 Emerald Publishing Limited Licensed re-use rights only Process mining Performance mining Event log Standard process Customer satisfaction Service-based processes Reviewing the literature and the background of the topic shows that organizational managers do not have access...
