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Keywords: Prioritization and categorization method
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2017) 23 (2): 377–398.
Published: 03 April 2017
...Jens Ohlsson; Shengnan Han; Harry Bouwman Purpose The purpose of this paper is to demonstrate and evaluate the prioritization and categorization method (PCM), which facilitates the active participation of process stakeholders (managers, owners, customers) in process assessments. Stakeholders...
