... © Emerald Group Publishing Limited 2014 Accounting Process performance Activity-based costing Event-driven BPM Process analysis Process simulation Resource event agent Process accounting model Process mining Process audit Many researchers have described the expectations...

... and why interrelationships between process enablers and project context matter. The case analysis provides a rich study of a workflow project, and demonstrates the suitability of the process audit framework to explain outcomes of business process change projects. Practical implications The findings...