... significantly contributes to the GLSS subject in several ways. First, the study explores the key factors behind the effective implementation of a GLSS strategy in the FP process industry using the findings of multiple-case studies in NZ and PK. Second, the study uses the ICBV to understand the role of firms...

...Tiina Kanninen; Esko Penttinen; Markku Tinnilä; Kari Kaario Purpose The purpose of this paper is to examine what kinds of capabilities are required by process industry companies as they move toward servitization. The authors proceed in two steps. First, the authors explore the capabilities needed...