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Keywords: Process mining
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Journal Articles
Improving the organizational models: process mining as a tool for telediabetology hospital integration
Open Access
Journal:
Business Process Management Journal
Business Process Management Journal 1–19.
Published: 30 April 2026
... Organizational models Chronic disease Process mining Telediabetology In recent years, healthcare has been driven by advanced telemedicine technology and a growing importance of remote care assistance, matching with the integration of digital telemedicine, artificial intelligence (AI) and process...
Journal Articles
Crafting product configuration guidance through process mining support
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (2): 741–766.
Published: 30 April 2025
... to develop and evaluate ConfiLog, a goal-driven method leveraging process mining techniques. ConfiLog uses event logs to uncover configuration process models, interprets them using a Goal-Question-Metric framework and generates guidance via a recommendation engine. Its effectiveness was tested through...
Journal Articles
Design principles for process improvement and innovation systems
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (1): 198–219.
Published: 25 February 2025
... innovation Process redesign Business process management Process mining Generative artificial intelligence In a world characterized by multiple crises (Röglinger et al., 2022), accelerated technological progress (Beverungen et al., 2021 ; Feuerriegel et al., 2023...
Journal Articles
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2026) 32 (1): 1–29.
Published: 07 February 2025
...Mohammad Masoud Nakhostin; Fariborz Jolai; Esmaeil Hadavandi; Mohammad Chavosh Nejad Purpose The primary goal of this research is to introduce a data-driven Problem-Solving Approach for Performance Improvement in Healthcare Systems (DPAPIH). This approach combines process mining and data mining...
Journal Articles
A review of AI and machine learning contribution in business process management (process enhancement and process improvement approaches)
Available to PurchaseMostafa Abbasi, Rahnuma Islam Nishat, Corey Bond, John Brandon Graham-Knight, Patricia Lasserre, Yves Lucet, Homayoun Najjaran
Journal:
Business Process Management Journal
Business Process Management Journal (2025) 31 (4): 1414–1452.
Published: 18 November 2024
... ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ General Source(s): Table by authors Business process management Process improvement Process enhancement Artificial intelligence Machine learning Process mining The efficient operation of a corporation relies on the seamless integration of people and business processes...
Journal Articles
Continuous service-based process monitoring using Pareto analysis and start-end case diagram
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2024) 30 (5): 1435–1445.
Published: 29 May 2024
...Ali Noroozian Purpose The purpose of this study is to offer a straightforward, cost-effective, and feasible resolution for managers to assess their processes in a live manner using the process mining technique and to identify anomalies in cases that deviate from the standard. Consequently...
Journal Articles
ProcessChain: a blockchain-based framework for privacy preserving cross-organizational business process mining from distributed event logs
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2024) 30 (1): 239–269.
Published: 20 November 2023
...Sandeep Kumar Singh; Mamata Jenamani Purpose The purpose of this paper is to design a consortium-blockchain based framework for cross-organizational business process mining complying with privacy requirements. Design/methodology/approach Business process modeling in a cross-organizational...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (8): 230–259.
Published: 25 October 2023
... the to-be process is a key challenge. Design/methodology/approach In this paper, the authors address this challenge by developing a novel approach that integrates process mining and ITDM. To this end, the authors conduct an action research study where the researchers participated in the design, creation...
Journal Articles
A process mining impacts framework
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (3): 690–709.
Published: 28 February 2023
...Azumah Mamudu; Wasana Bandara; Sander J.J. Leemans; Moe Thandar Wynn Purpose Process mining (PM) specialises in extracting insights from event logs to facilitate the improvement of an organisation's business processes. Industry trends show the proliferation and continued growth of PM techniques...
Journal Articles
Adoption, use and management of process mining in practice
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (2): 369–387.
Published: 01 December 2020
...Thomas Grisold; Jan Mendling; Markus Otto; Jan vom Brocke Purpose This study explores how process managers perceive the adoption, use and management of process mining in practice. While research in process mining predominantly focuses on the technical aspects, our work highlights organizational...
Journal Articles
An application framework for mining online learning processes through event-logs
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2019) 25 (5): 860–886.
Published: 31 October 2018
... to understand the general patterns; heuristic and fuzzy approaches were performed for process mining to obtain the workflows and statistics; finally, social-network analysis was conducted to discover the collaborations. Findings The analyses conducted in the study give clues for the process performance...
Journal Articles
Discovering high-level BPMN process models from event data
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2019) 25 (5): 995–1019.
Published: 16 October 2018
...Anna Kalenkova; Andrea Burattin; Massimiliano de Leoni; Wil van der Aalst; Alessandro Sperduti Purpose The purpose of this paper is to demonstrate that process mining techniques can help to discover process models from event logs, using conventional high-level process modeling languages...
Journal Articles
Business processes exceptions in relation to operational performance
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2019) 25 (5): 908–922.
Published: 12 October 2018
...,” and “archive.” 07 07 2017 28 05 2018 11 09 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Operational performance Business process management Process mining Conformance Exception Organizations often describe their flow...
Journal Articles
How is process mining technology used by organizations? A systematic literature review of empirical studies
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (4): 900–922.
Published: 19 June 2018
...Malte Thiede; Daniel Fuerstenau; Ana Paula Bezerra Barquet Purpose The purpose of this paper is to review empirical studies on process mining in order to understand its use by organizations. The paper further aims to outline future research opportunities. Design/methodology/approach...
Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (1): 105–127.
Published: 02 February 2018
...Wil van der Aalst Purpose Process mining provides a generic collection of techniques to turn event data into valuable insights, improvement ideas, predictions, and recommendations. This paper uses spreadsheets as a metaphor to introduce process mining as an essential tool for data scientists...
Journal Articles
Process mining through artificial neural networks and support vector machines: A systematic literature review
Available to PurchaseAna Rocío Cárdenas Maita, Lucas Corrêa Martins, Carlos Ramón López Paz, Sarajane Marques Peres, Marcelo Fantinato
Journal:
Business Process Management Journal
Business Process Management Journal (2015) 21 (6): 1391–1415.
Published: 02 November 2015
...Ana Rocío Cárdenas Maita; Lucas Corrêa Martins; Carlos Ramón López Paz; Sarajane Marques Peres; Marcelo Fantinato Purpose – Process mining is a research area used to discover, monitor and improve real business processes by extracting knowledge from event logs available in process-aware...
Journal Articles
The missing link between BPM and accounting: Using event data for accounting in process-oriented organizations
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2014) 20 (2): 213–246.
Published: 01 April 2014
... © Emerald Group Publishing Limited 2014 Accounting Process performance Activity-based costing Event-driven BPM Process analysis Process simulation Resource event agent Process accounting model Process mining Process audit Many researchers have described the expectations...
