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Keywords: Product and process innovations
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Journal Articles
Breadth of external knowledge search in service sectors
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (1): 230–252.
Published: 25 August 2020
...Dragana Radicic Purpose There is a dearth of empirical research on the impact of external knowledge search on innovation performance in different categories of service firms. This study explores the effectiveness of the breadth of external search on product and process innovations in German firms...
