... 09 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Knowledge workers Public sector organizations Knowledge management Organizational commitment Employee performance Knowledge-worker performance The knowledge-based view of HRM...

... them, needed to be reconceptualised. This includes: Case study The Netherlands BPM system implementation Mixed method research Public sector organizations User participation Social insurance organization the types of project modalities (prototyping, outsourcing...

... University (Evans et al., 2008, 2005). Process management Information management Public sector Sweden Public sector organizations The perspective of business process management (BPM) broadens. The implementation and classification of archival records according to business processes...

... the BPRCC of public sector organizations in developing economies. Design/methodology/approach The paper, drawing from the complementary competence perspective of the resource‐based view, defines the BPRCC as a higher order construct composed of the BPR complementary transformational competences (BPRCTC...

... and possible future directions for e‐service in the public sector. E. Shehab can be contacted at: e.shehab@cranfield.ac.uk © Emerald Group Publishing Limited 2011 Electronic commerce Service levels Public sector organizations Government The public service portfolio is complex...

... resistance. © Emerald Group Publishing Limited 2007 Business process re‐engineering Modelling United Arab Emirates Public sector organizations establishment of the business vision and objectives; identification and focus on the core business processes that support them...

.... The value of the paper lies in the comprehensive study and analysis of this department and the efficient customized solutions it offered. Business process reengineering Public sector organizations Town planning United Arab Emirates Current organizations need a continuous and dynamic...

... of meeting minutes. However, even this negligible use of e‐government offers potential savings in personnel costs. Government Electronics industry Internet Strategic planning Technology led strategy Public sector organizations © Emerald Group Publishing Limited 2006 The goal...

... the specific needs of employees. Security is another key element of this layer, through deploying government authentication and privacy standards to secure online transactions and protect the portal contents. Government data processing Public sector organizations Computer applications...

... IT project in a public sector organisation in Kuwait to identify the issues that need to be addressed for successful management of IT. The paper sheds light on the main factors that have led to the total failure in a complex IT project where the cost was as high as several millions. The State...