... Process models Organizational structure Organizational design Handover Business process management Quantitative approach Next to using process models, employees can also be asked about handovers in their processes by means of surveys (Leyer et al., 2017). Therein, employees have...

... approach to measure the flexibility of business process models. This quantitative approach is based on how many changes users need to perform in a process model by learning from a process model and a collection of its process variants. This approach has considered the functional, operational...