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Keywords: Quintessence
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2022) 28 (3): 876–903.
Published: 09 May 2022
... of the Quintessence kernel for representing the practice systematic development of the BPI in the BPI lifecycle and we conduct two case studies in a multinational company. Design/methodology/approach A quantitative research design was adopted for recognizing gaps in previous approaches and identifying best BPI...
