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Keywords: Re-conceptualization
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Journal Articles
Proposed re-conceptualization of IT business value benefits
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (3): 522–545.
Published: 06 June 2016
...Sonal Daulatkar; Purnima S. Sangle Purpose – Financial measures, available aplenty, of returns on investments in information technology (IT) are deemed insufficient in terms of inclusion of intangible benefits. The purpose of this paper is to re-conceptualize the IT business value (ITBV) benefits...
