... Return on investment Intervention Resource allocation Stakeholders Performance Business cases (BCs) are commonly used as tools to evaluate an action on its fit to business goals. However, internal business decision making is becoming more and more complex, due to social and environmental...

..., the identification of the ownership of specific competences is necessary to understand the kind of “behavioural language” effectively impacting on fast changing situations and scenarios (Civelli, 1998). Aerospace industry Competences Knowledge management Knowledge management systems Resource allocation...