...Laura Johanna Oberle Purpose This multi-method paper investigates the impact factors of process responsiveness, operationalized as process duration, in the bread-and-butter business of German banks, i.e. the private mortgage loan application evaluation process. The tested predictors refer...

...Guilherme F. Frederico; Vikas Kumar; Jose Arturo Garza-Reyes Purpose This research investigates the impact of the strategic sourcing process on the supply chain response to COVID-19. The paper presents practitioners' perspectives (experts in supply chain management, especially involved...

... in the organizational culture to facilitate the understanding of the different needs and levels of urgency. Originality/value The studied literature does not emphasize the way integration is operationalized to allow organizations to be market oriented. According to our findings, responsive strategies depend...

... different factors of coordination and responsiveness in supply chain to take strategic decisions. This framework is also used to evaluate coordination index for an organization. It has been further illustrated with the help of a case study. Findings In total, 32 enablers for coordination in a supply...