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Keywords: Retail industry
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2012) 18 (1): 58–81.
Published: 03 February 2012
... Retail industry In this paper, an innovation shall mean “any idea, practice, or material artifact perceived to be new by the relevant unit of adoption (e.g. adoption of RFID in the SC)” (Zaltman et al., 1973, p. 10). This definition is consistent with the one provided by Rogers (2003, p...
