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Keywords: Role play
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (4): 1050–1068.
Published: 29 May 2018
...Michael Leyer; Ann-Kathrin Hirzel; Juergen Moormann Purpose Process-oriented behavior is a prerequisite for transforming a company into a process-oriented organization, but is difficult to achieve among employees. The purpose of this paper is to examine the effectiveness of role plays on adapting...
