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Keywords: Rural development direction (DDR)
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Journal Articles
Effectiveness of QFD in a municipal administration process
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (5): 979–992.
Published: 05 September 2016
... at: nb.ocampojimenez@ugto.mx © Emerald Group Publishing Limited 2016 QFD Voice of the customer Municipal administration Rural development direction (DDR) John and Smith (2014) determined that the level of satisfaction (per voice of customer) can be worked with a qualitative and quantitative...
