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Journal Articles
An ERP success model based on agency theory and IS success model: The case of a banking institution in Africa
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (6): 1577–1597.
Published: 09 March 2020
... model to show the effect of the client–consultant relationship on net benefits derived from the ERP implementation. Figure 1 Conceptual framework Project management Enterprise resource planning Critical success factors SAP Agency theory DeLone and McLean IS success model Over...
