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Keywords: Satisfaction level
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2024) 30 (2): 485–504.
Published: 20 December 2023
... using the structural equation modeling method. Findings The results showed that trust significantly and positively affects satisfaction levels in the relationship between companies in the supply chain. Trust can lower uncertainty in the transaction process between companies. Originality/value...
