... research are applicable only to the food industry. Originality/value The current research introduced a conceptual model, which has been tested and verified in the Saudi food industry. The findings recommend that both SLI as well as ISP will contribute to improving the CP. In addition, SLI will improve...

... companies in the Saudi food industry (representing a response rate of 74.9 percent). Findings According to the study’s findings, SCMP are positively affected by KMCs. Moreover, OP is directly affected by KMCs and SCMP. Research limitations/implications Due to the specific nature of the sample...