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Keywords: Service level
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2013) 19 (5): 841–860.
Published: 09 September 2013
... with a closed distribution system was carried out based on preliminary study, secondary data collection, and in-depth interviews to identify the root causes of the failure in achieving the desired service levels. In this research, agent based modeling and simulation was used to explain the phenomena occurred...
