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Keywords: Service productisation
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (8): 85–105.
Published: 23 September 2021
...Janne Harkonen Purpose The study aims to explore the benefits of service productisation to provide further understanding on the productisation concept as support for business processes and service management. The concept has been deficiently discussed regardless of the potential significance...
