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Keywords: Smart vehicles
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (2): 420–434.
Published: 04 April 2016
... in the automotive industry. To this aim, the authors investigate how applications of the IoT to smart vehicles are perceived by consumers and describe different ways to increase their satisfaction. Design/methodology/approach – After a literature review focused on IoT and consumer behaviour in the automotive...
