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Keywords: Soft factor
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2023) 29 (2): 430–446.
Published: 16 January 2023
... © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Lean healthcare Socio-technical system Soft factor Hard factor H1. Leadership and culture has a significant positive direct effect on human resources. Traditional lean...
