... and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Business case Return on investment Intervention Resource allocation Stakeholders Performance...

... Limited Licensed re-use rights only High-performance work practices (HPWPs) in human resource management (HRM) Impact Resilience Productivity Client–patient satisfaction Employee behaviour Stakeholders Of late, there has been welcome change in service providers' outlook, including...

...Peter E.D. Love; Gary D. Holt Construction business performance measurement (BPM) is myopic, most often being project‐specific, profit‐orientated, and neglecting broader “stakeholder” issues. If construction organizations are to remain competitive in the longer term, they need to develop and better...