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Keywords: Standard process model
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2021) 27 (3): 796–835.
Published: 23 March 2021
... to produce a process redesign framework (PRF) and deploys the same to build a standard process model (SPM) for services of the government of Albania (GoA). Design/methodology/approach The methodology follows the design science research (DSR) paradigm, wherein best practices extracted from literature...
Includes: Supplementary data
