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Keywords: Strategic performance management
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Journal Articles
Strategic performance management system in uncertain business environment: An empirical study of the Indian oil industry
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (4): 923–942.
Published: 29 May 2018
... of this paper is to present the strategic performance management system (SPMS) designed, incorporating flexibility and implementation issues, and its effectiveness empirically validated from Indian oil industry. Design/methodology/approach Based on literature review and gaps identified, a proposed model...
