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Keywords: Strategy for BPO
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (2): 373–404.
Published: 17 December 2019
... process orientation Effects Strategy for BPO Business process management (BPM) as a process lifecycle management approach has well-known benefits that include increased customer satisfaction, greater efficiency and cost savings, more transparency of activities and business agility (Van Looy...
