... support Disruption intensity Digital capability Supply chain relationships A vital impact of the COVID-19 pandemic has been the disruption of global supply chains, both upstream and downstream, amplified by various government-forced restrictions (Alghababsheh, 2023). These supply chain...

.... Moreover, several direct and indirect antecedents of customer attractiveness are identified, including characteristics of the buying firm’s procurement department (i.e. procurement knowledge and procurement status) and supply chain relationship characteristics (i.e. proficiency of supplier collaboration...