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Keywords: Sustainability risk
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Journal Articles
Assessing sustainability risks in last mile delivery of B2C E-commerce: a Delphi study
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal 1–27.
Published: 07 November 2025
... of sustainability risks and mitigation strategies in the LMD of B2C e-commerce. Findings This study identified several novel types of sustainability risks and corresponding mitigation strategies. It develops a theoretical framework that categorizes these risks and strategies using diverse theoretical lenses...
Includes: Supplementary data
