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Keywords: Systems thinking
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Journal Articles
Excellence models as complex management systems: An examination of the Shingo operational excellence model
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2018) 24 (6): 1321–1338.
Published: 09 July 2018
...-use rights only Systems thinking Continuous improvement Complex systems In what follows, the word enterprise is used in a very broad sense as substitutable for such other choices as business, company or organization without regard to whether the enterprise is a for profit one...
Journal Articles
Leadership for change: Proposed organizational development by incorporating systems thinking and quality tools
Available to Purchase
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (5): 939–956.
Published: 05 September 2016
...Madhav Sinha; Seema Arif Purpose – The purpose of this paper is to explore the scope of application of systems thinking and cybernetics for change management by presenting the case of a private university of Pakistan. Six Sigma has been tested as a possible solution to the problems faced...
