... them, needed to be reconceptualised. This includes: Case study The Netherlands BPM system implementation Mixed method research Public sector organizations User participation Social insurance organization the types of project modalities (prototyping, outsourcing...

... 2010 Process management Systems analysis Critical success factors The Netherlands Business Process Management is “a field of knowledge at the intersection between Business and Information technology, encompassing methods, techniques and tools to analyze, improve, innovate, design...

...Johan F. Devos; José L. Guerrero‐Cusumano; Willem J. Selen Compares ISO certification in Belgium and The Netherlands from a comprehensive viewpoint of organizational structure of quality assessment and certification, the certifying bodies involved and, a survey analysis according to industry sector...