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Keywords: Transactional benefits
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Journal Articles
Business Process Management Journal (2016) 22 (3): 522–545.
Published: 06 June 2016
... – Of the four ITBV benefits, the statistical analysis suggests that Informational and Transactional benefits need to be re-conceptualized. It is affected through a systematic linking of parameters – business strategy, objectives, information systems (IS) strategy, IS role and IS-business alignment profiles...

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