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Keywords: Trust-based management
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Journal Articles
Change-driven process management: exploring a new process paradigm adaptable to societal changes
Open Access
Journal:
Business Process Management Journal
Business Process Management Journal (2025) 31 (8): 1–23.
Published: 31 December 2024
... recognised the societal shift from traditional to trust-based management and from stability to change. Process management may be perceived by some as a relic of the past; however, there is a need for more flexibility to maintain good performance, and more innovation and creativity in ways of working to avoid...
