...Paloma Maria Santos; Marcus de Melo Braga; Aires José Rover Purpose The purpose of this paper is to demonstrate the application of UML extensions on the elicitation of the knowledge that is intrinsic to the business processes of electronic government that will be available on digital TV. Design...

... novice ones, to improve the quality of their current models as well as future models. Misuser: An actor that initiates misuse cases, either intentionally or inadvertently (Sindre and Opdahl, 2005) . © Emerald Group Publishing Limited 2012 Misuse cases Antipatterns Model quality UML...