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Keywords: Value creation process
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2016) 22 (4): 736–762.
Published: 04 July 2016
...Martti Lindman; Kyösti Pennanen; Jens Rothenstein; Barbara Scozzi; Zsuzsanna Vincze Purpose – The purpose of this paper is to investigate the firm’s role in the value creation process. In particular, after categorizing the activities that firms carry out to facilitate the creation of value...
