...Kathrin Kirchner; Ralf Laue; Kasper Edwards; Birger Lantow Purpose Medical diagnosis and treatment processes exhibit a high degree of variability, as during the process execution, healthcare professionals can decide on additional steps, change the execution order or skip a task. Process models can...

... based on a novel notion of role. Findings The authors apply R-BPMN in case studies for pattern realization and refinement and discuss tool support via an existing tool. The case studies demonstrate the practical benefits of R-BPMN in capturing pattern variability and facilitating pattern reuse...

... Emerald Group Publishing Limited 2016 Continuous improvement Variability Organizational learning Algorithm Effectiveness Management commitment Organizational behaviours Development strategy Improvement process Repeatability Continuous improvement seems an obvious imperative...