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Keywords: Waiting times
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2022) 28 (3): 684–712.
Published: 04 May 2022
...? RQ2. How do the patient flow issues (e.g. waiting times, medical service and ED care) influence patient satisfaction? Consequently, managing healthcare service quality has a great significance, particularly giving magnificent medical consideration and quality support to their patients...
