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Keywords: Work distribution
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Journal Articles
Journal:
Business Process Management Journal
Business Process Management Journal (2020) 26 (6): 1643–1660.
Published: 19 March 2020
...) some of them might perform better. A new approach to work distribution in business processes supported by BPMS, which takes into account the psychological characteristics of workers was proposed. Design/methodology/approach As stated in Section 3 of the paper, in this work the Design Science...
