The status of incoming document delivery services in Taiwan Available to Purchase

The development of incoming international document delivery services (incoming IDDS) in Taiwan is described, including the coverage and performance of the current players, libraries and information brokers, and the potential users’ awareness and expectations. Evidently there is space for libraries and brokers to grow, since the level of potential users’ awareness is low, and the current incoming IDDS cannot totally meet potential users’ requirements of speeds and fees. The players most likely to be successful in expanding the market will be those with efficient services to meet current and potential users’ expectations and marketing strategies designed to attract new users