Keywords: User satisfaction
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Journal Articles
Collection Building (2004) 23 (2): 73–77.
Published: 01 June 2004
... of the users. To determine these preferences, library professionals can use several methods, such as user surveys, usage reports, and educated guessing. © Emerald Group Publishing Limited 2004 Journals Academic libraries User satisfaction Serials management Journals are an important part...
Journal Articles
Journal Articles
Collection Building (2004) 23 (1): 5–12.
Published: 01 March 2004
... comparing user satisfaction with periodical expenses, Gyeszly (2001) deduced that library users are unaware of the high cost of providing simultaneous access to both print and electronic formats of the same journal. Once users become aware that electronic access is not always free, they can provide...
Journal Articles
Collection Building (1996) 15 (3): 39–42.
Published: 01 September 1996
... Limited 1996 Competences Internet Library users Technological change User satisfaction It is time to rethink reference functions in the light of ongoing technological change. Up until this time, most attempts to deal with the contradictions between patron demand and staff stress...

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