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Purpose

The purpose of this paper is to conceptualize a model indicating the impact of corporate identity management on managing relationships with employees in organizations.

Design/methodology/approach

This is an analytical paper consisting of a literature study of relevant literature, and results based on a PhD study.

Findings

A preliminary model is proposed indicating that non‐visual corporate identity elements, especially organizational values and objectives impact on employer‐employee relationships.

Research limitations/implications

This is a theoretical paper and still needs to be empirically verified.

Originality/value

This is a conceptual paper contributing to the body of knowledge regarding corporate identity and relationship management. More specifically it fills a niche referring to communication with internal stakeholders regarding corporate identity with the aim of relationship management.

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