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Keywords: Emotional vs rational crisis response
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Journal Articles
Corporate Communications: An International Journal (2024) 29 (6): 818–843.
Published: 12 March 2024
... of a spokesperson and industry type affect publics’ crisis response. Crisis communication SCCT Gender stereotype Emotional vs rational crisis response © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only 28 09 2023 19 11 2023 07 02 2024 08 02...
