.... A central purpose of the research was to evaluate suitable methods for auditing relationships among staff. Based on a review of the apposite literature on organizational and relational communication, the most promising techniques finally selected were the focus group approach, retrospective interview...

.... A central purpose of the research was to evaluate suitable methods for auditing relationships among staff. Based on a review of the apposite literature on organizational and relational communication, the techniques finally selected as holding out most promise were the focus group approach, retrospective...