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Keywords: Gratitude
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Journal Articles
Perceptions of thanks in the workplace: Use, effectiveness, and dark sides of managerial gratitude
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Corporate Communications: An International Journal (2016) 21 (3): 333–351.
Published: 01 August 2016
...Crystalee Webb Beck Purpose – The purpose of this paper is to explore the use, effectiveness, and dark sides of gratitude communications in workplace organizations. From the perspective of the subordinate employee, this study offers managers applicable insight into best practices for expressing...
