... in Latin America, due to the media nature of the facts, there was diverse and important information that allowed us to analyze the internal part of the company and evaluate the impact of the crisis on the company’s image and reputation outside the company, specifically with customers and non-customers...

... analysis (CDA) model, which proposes analyzing text, discourse practice and social practice. The analysis emphasized image and language features in text while it explored intertextuality in discourse practice and ideology in social practice. Findings – The analysis revealed that selected image...

...Christian Hoffmann; Christian Fieseler Purpose In this paper, the authors aim to identify a range of non‐financial factors that play a role in the formation of a company's image, and ultimately its valuation, on capital markets. By identifying and highlighting their relative importance...

...Helena Kantanen Purpose This paper aims to focus on how corporate and regional identity and image build a framework for stakeholder dialogue in higher education institutions. Design/methodology/approach The paper draws on literature related to corporate identity and image. The approach...

...Laura M. Arpan; Arthur A. Raney; Suzanne Zivnuska This study employed a cognitive psychological approach to examining a little studied phenomenon – university image – among two groups of evaluators. The study found that different groups used different criteria when rating ten major US universities...