...Laura L. Lemon; Ganga S. Dhanesh Purpose The purpose of this paper is to explore how artificial intelligence ( AI) impacts both internal communication and employee engagement from a more global perspective by interviewing professionals who live in the United Arab Emirates ( UAE ) and work...

... interview technique, social network analysis (SNA), and critical incident technique (CIT). Part 1 evaluates the first two of these techniques in terms of their effectiveness and efficiency in generating rich data enabling sharp insights to be gained of the types of association that typify those who share...