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Keywords: Quality function deployment
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Journal Articles
Corporate Communications: An International Journal (2003) 8 (3): 208–212.
Published: 01 September 2003
...Andrew Sai On Ko This is a wholly theoretical paper to explore the idea of implementing Sun Tzu’s Art of War to reduce the tendencies toward groupthink, which deals with the over‐cohesiveness of a group that causes defective decision‐making. The quality function deployment methodology...
